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Welcome to White House Dental Practice Chester...

Practice Update January 2021

Dentistry is classed as an essential service and at the time of writing the practice will remain open regardless of any changes to the current tier system in force in England or the introduction of another lockdown. 

We are, however, unable to see the same volume of patients that we did prior to the pandemic due to social distancing, increased practice cleaning procedures between patients, the fallow period (time required for a surgery to be left unoccupied after specific treatments) and the time taken to put on and remove enhanced PPE.

We have a Perspex screen along the whole of the reception desk, locked door policy in place at present, temperature checking on entering for both staff and patients, non-touch hand sanitiser is used by all staff and patients on entering, a one way system exists; and all staff wear the correct PPE at all times. To be able to offer all available treatments during the pandemic we were fit tested for enhanced PPE masks which are used for particular treatments such as specific fillings and scaling involving an air and water mix.

We will be remaining open throughout the on-going pandemic and we urge patients to contact the practice either by telephone (Monday to Friday 9am-1pm and 2pm-5.30pm) or by email if they have any dental pain, dental problems, or any concerns at all.

NHS England has asked us to prioritise those NHS patients who had outstanding treatment prior to the pandemic, dental emergencies and patients who need more regular dental care. We will be in contact with all NHS patients in due course.  Please attend for any booked appointments unless we contact you.

Denplan patients and private patients should attend for any pre-arranged appointments.


On behalf of myself and all of the practice team we hope that you and all of your families are safe and well during this difficult period.


Paul Mottram, Dental Surgeon & Practice Owner